We currently accept Visa, MasterCard, Discover, American Express, PayPal, Apple Pay, Google Pay, and Amazon Pay.

You can find a retailer near you by checking our directory here.

To apply to become a retailer please fill out this application form here, or email us at wholesale@cowboycool.com.

We sure do you can purchase one here.

Cowboy Cool accepts returns and exchanges within 30 days of receipt of your order. We reserve the right to refuse exchanges that are shipped after the 30-day grace period has expired or items which are not in their original condition with original tags attached and undamaged packaging. We do not accept exchanges on items that have been worn, altered, washed or damaged in any way.Please note we are unable to accept exchanges or returns for items purchased at other retail locations or other stores or websites.In the case of return for refund, please note that we do not refund the original or return shipping charges. In the case of a return for exchange or store credit, we will cover the cost of return shipping. Please note that it may take up to 5-7 business days for your refund or exchange to be processed once received. A $5.00 restocking fee will be applied to all returns, except for damaged or defective item(s). If we are unable to complete the requested exchange or replace/repair the returned item(s), we may, at our discretion, issue a gift card, credit or refund back to your original payment method.These situations are typically dependent upon inventory levels of the respective item(s) being returned.All refunds are only made back to the original payment method. If the original payment method is unavailable the refund will be issued to a store gift card.If a return is associated with an order that included a "free item with the order", the free item MUST be included in the return.All sales are final on sale items; returns are not accepted on sale items under any circumstances.To initiate your return/exchange begin by emailing us at: info@cowboycool.com or give us a call at 214-414-1161.

In the case of return for refund, please note that we do not refund the original or return shipping charges. In the case of a return for exchange or store credit, we will cover the cost of return shipping. Please note that it may take up to 5-7 business days for your refund or exchange to be processed once received. A $5.00 restocking fee will be applied to all returns, except for damaged or defective item(s).

Send an email to info@cowboycool.com and let us know the error with your order. We’ll be more than happy to make things right as soon as possible.

Send an email to info@cowboycool.com and let us know the error with your order. We’ll be more than happy to make things right as soon as possible.

All merchandise orders are fulfilled on business days within 48 hours of receipt of your order. Business days are Monday through Friday (excluding holidays). We do not ship on weekends or holidays. Orders placed after 11am CST on Friday will ship the next business day (first non-holiday after the weekend).

Once fulfilled, orders are shipped depending on the shipping option you selected at checkout. Shipments deliver within 4-10 business days to most US locations, but we have noticed they usually deliver faster than that.

Send an email to info@cowboycool.com with the changes you need made, and we’ll take care of it as soon as possible.

Send an email to info@cowboycool.com to let us know, and we can apply the discount for you.

Once your order has shipped you will receive an email with tracking information. If you don’t receive an email, check your spam folder. If it’s still not there, feel free to email us at info@cowboycool.com and we’ll send you your tracking information.

Yes! We offer free shipping on all US orders over $65.

All merchandise orders are fulfilled on business days within 48 hours of receipt of your order. Business days are Monday through Friday (excluding holidays). We do not ship on weekends or holidays. Orders placed after 11am CST on Friday will ship the next business day (first non-holiday after the weekend).

Once fulfilled, orders are shipped depending on the shipping option you selected at checkout. Shipments deliver within 4-10 business days to most US locations, but we have noticed they usually deliver faster than that.

No, in order to ship to multiple addresses, you will need to create a separate order for each address.

No, in order to ship to multiple addresses, you will need to create a separate order for each address.

At this time we do not offer international shipping.

You can find a "size chart" for each item located to the right of the size label on the product's page.

Cowboy Cool sizes are true-to-size. We usually suggest choosing the same size you typically wear in other brands.

Do you offer tall and extended sizes?